Customer Service:

Contact Us
You can contact us at : Inc.
P.O Box 1031 Brea, CA 92807

You can visit our store for top quality Persian rugs and antique orinetal rugs only by appointment only at Beverly Hills, CA. You need to call (310) 766-1820 and make an appointment 48 hours in advanced the address for location will provided for you.
Shipping Information
Free shipping is now available throughout the US and Canada.
OLDCARPET ships its Persian rugs and oreinatl carpets with UPS ground or FedEX service.
For our US customers, free shipping is available for all states except for the following:

Puerto Rico
US Virgin Islands.
Return Policy
Rug returns will be accepted with no hassle, as long as the following stipulations are met:
If for any reason you're not 100% satisfied with your purchase, return it for a refund or exchange. oldcarpet stands behind every product we sell.
1- The customer has 30 days to exchange for the same price or more rug with no restocking fee
2- The customer has 14 days to keep before returning the goods for refund.
3- If returned for refund, the customer is responsible for shipping fee both ways.(no drop-offs).
4- All rugs must be in their original condition.
5- No damaged or stained rugs will be accepted.

Please send returns to:
5590 Vista Del Dia
Anaheim, CA 92807
Order Status
You should be login to your account to be informed about status of your order. If you have any question please feel free to contact us at 310-766-1820.
Secure Shopping
We take every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our order form asks users to enter sensitive information (such as credit card number, that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also do everything in our power toprotect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices.
Privacy Policy
The websites in the OLDCARPET Network -,, are brought to you by, Inc., a Search Engine Projects Inc. Company. This Privacy Policy tells you how collects, uses and protects your information on the OLDCARPET Network and in other locations online where you interact with content or services. By using the OLDCARPET Network, you agree to the terms and conditions of the User Agreement, including this Privacy Policy, and you consent to's privacy practices. This includes the use and disclosure of any personal information you have shared with us and its transfer to and storage on our servers in the United States.


You can browse the OLDCARPET Network without telling us who you are or revealing any personal information about yourself. Certain features and services on the OLDCARPET Network require that you register or supply some information that allows us to identify you. We collect some information automatically from your computer while you browse our sites, such as where you go on the OLDCARPET Network and what you do there. We collect your IP address, computer and connection information, browser type and version, operating system and platform, the URLs you come from and go to next, and a cookie number. When you register on one of the sites in the OLDCARPET Network, we collect and store your e-mail address and a password. When you participate in some of the OLDCARPET Network services, you may also choose to provide the following personal information:
Profile information, including first and last name, member or user name and location Contact information, including email address, mailing address and phone number
Product information, including the ratings, reviews, tags, comments and other content you post, and the items in your wish lists Other information that allows us to personalize your OLDCARPET Network experience - for example, your filter and profile preferences We may get additional information from or about you in other ways not specifically described here. For example, you might contact Community Care or customer support or respond to a survey, or we might get a third-party complaint about you. Co-Branded Services. You'll sometimes see content on other websites, labeled "Powered by" For example, we syndicate our listings for use on other companies' websites. These listings appear with another company's logo at the top of the page. When you browse these syndicated listings, you are subject to that company's privacy policy, and does not collect any personal information about you or receive any personal information from these other companies. You may also interact with our product review services on websites operated by other companies. When you submit reviews or other content using our product review services, the information we collect is subject to our policies. We clearly label our product review services with the Privacy Policy and User Agreement. Use We use the information we collect to:
operate the OLDCARPET Network
provide you with information and services you request
customize your experience on the OLDCARPET Network
communicate with you about your orders, service updates and other administrative issues
send our members targeted marketing and promotional offers, based on their communications preferences
measure and improve our sites and services
resolve disputes, address complaints and troubleshoot technical problems
analyze site and user behavior and prepare aggregated reports

Sharing and Disclosure

Service Providers. We may share your information with service providers under contract who help with our business operations (such as maintaining the OLDCARPET Network and providing related services). Special Offers. On the OLDCARPET Network, you may have opportunities to express interest in or register for third-party products and services. If you do, we will provide information about you to the third party to implement your request. Feedback. We may use survey results for our internal development and market research and share the results with our affiliates, consultants, vendors and service providers. Assets. As our business evolves, may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred. Other Disclosures. We may disclose information when permitted by law or under the good-faith belief that such disclosure is necessary under applicable law; to comply with legal process served on; to protect the property or interests of, its agents and employees; or to protect personal safety or the public.

Public Content

Some portions of the OLDCARPET Network allow you to contribute ratings, reviews, tags, comments, and other content, either on one of our websites or via our product review services on other websites. This content may be displayed publicly on the OLDCARPET Network and elsewhere on the web. The reviews and comments you publish may be displayed with your member or user name. Registered members can unpublish reviews by logging in to their accounts; reviews submitted through our product review services may not be unpublished. For some of our features, other members may be able to request email notifications of your new public content or publish their own comments to your reviews. You can also choose to make your wish lists public, but they are private by default. We may use the public content to develop aggregate ratings, personalize site views, market products or identify or feature popular members. For example, we may promote most popular or highest-earning reviews and members. While we don't expect to transfer the complete review rating and web of trust database to others (except as discussed in this policy), we use the database throughout our network and to generate results for others.

E-mail Communications

Choice/Opt-Out. At any time, you have the ability to opt out of receiving marketing communications from the OLDCARPET Network, but you may not opt out of administrative emails (for example, emails about your transactions or policy changes) while you are a member of the OLDCARPET Network. You can opt out by either changing your preferences or using the link provided at the bottom of each email message.

Email Tools.

If you send emails to a recipient through our site, they will receive your email address and any personal message you include. Although we do not retain in any easily retrievable way the addresses you email, these emails are not private communications. You may not use our email tools to send spam or content that violates the User Agreement. Anti-Spam Policy. does not tolerate spam. We do not send emails to anyone without permission, and we do not sell or rent email addresses to any unauthorized third party. This does not mean that we can prevent spam from happening on the Internet. If you believe that you have received an unsolicited email from us, please contact our Privacy Department and we will investigate.

Cookies and Web Beacons and's Cookies., and other members of our corporate family who provide us with joint services, will sometimes place anonymous cookies or web beacons on your computer when you visit our sites or our co-branded sites. We use these cookies and web beacons to recognize returning users, measure traffic and activity on the sites, monitor and improve our services and protect against fraud. You can block cookies by changing the settings on your browser (contact your ISP for help), but doing so may prevent us from delivering certain services to you. Your browser must be set to accept cookies in order to access the OLDCARPET Network as a registered member. Our Advertisers's Cookies. . We use the services of third-party advertising companies, who may place cookies that allow them to collect from you and use anonymous information about your visits to the OLDCARPET Network.

Accessing, Reviewing and Changing Your Personal Information

Registered members can review and change personal information by accessing the Member page on, You should promptly update your personal information if it changes or becomes inaccurate. You can close your, We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our User Agreement and take other actions otherwise permitted by law. If your account or membership is terminated or suspended, we may maintain some information to prevent re-registration. Links to Other Sites The OLDCARPET Network contains links to other websites. is not responsible for the privacy practices or the content of these sites. If you have concerns about how other websites collect and use information about you, make sure to read that site's own privacy policy.

Security uses physical, electronic and administrative safeguards, including advanced firewall and password protection for our databases, designed to protect the security of information. We restrict access to your personal information to employees that need to know that information in order to operate, develop or improve our services. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.


We may change this policy from time to time, and we will post the amended terms on the OLDCARPET Network. All amended terms will take effect immediately for new users, and 30 days after they are posted for existing users. If you have any questions about this privacy policy or the practices of the OLDCARPET Network, you may e-mail our Privacy Department or contact:, Inc.
Attn: Customer Support/Privacy
5590 Vista Del Dia
Anaheim, CA 92807